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Free Help Desk |
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| Web Help Desk - Windows Server Install 8.4.6.10 |
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Web Help Desk is an affordable and intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer support satisfaction with Web Help Desk.
Released: 2008-06-04
License: Freeware
Publisher: MacsDesign Studio LLC
Language: English
Platform: Vista, Windows
Requirements: Windows 2000/2003 Server, Mac OS X 10.4 or later, Linux, or Solaris 8 :: Java 5, Standard Edition
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| Web Help Desk - Mac OS X Server Install 8.4.6.10 |
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Web Help Desk is an affordable and intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer support satisfaction with Web Help Desk.
Released: 2008-06-04
License: Freeware
Publisher: MacsDesign Studio LLC
Language: English
Platform: MAC
Requirements: Mac OS X 10.4 or later, Windows 2000/2003 Server, Linux, or Solaris 8 :: Java 5, Standard Edition
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| Freeware HelpDesk CentreDesk Quotation 4.004 |
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CentreDesk Quotation is a multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign quotations to technicians.
Can be used as a stand-alone application or in conjunction with CDRepairs.
Released: 2007-08-24
License: Freeware
Publisher: Merging Technologies
Language: English
Platform: Vista, Windows
Requirements: Microsoft Office 2000 or 2003/2007 Professional
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Well yes its freeware Too bad it is not available in other languages, and not customizable. It's very well done and completely satisfies the required features, actually...
| Polar Help Desk Free 4.1 |
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Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
Released: 2007-02-19
License: Freeware
Publisher: Polar
Language: English
Platform: Windows
Requirements: Server Requirements: Windows 2000 (IIS 5.0) or Windows XP (IIS 5.1) or Windows 2003 (IIS 6.0), Microsoft .NET Framework Version 1.1, MS SQL Server 2000 or MS SQL Server 2005 Express or MS SQL Server 2005; Client Requirements: MS Internet Explorer 6.0 or b
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Polar helpdesk not working after installation Hi,
After installing Polar help desk successfully, the application fails to load , i have checked iis port everything seems to...
| EasyDesk helpdesk 1.5 |
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EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. Multiple support staff may share access to a common database hosted on a network resource or simply use the database on a local drive. Features simple inventory, call notes, statistics etc... A fully working trial version can be downloaded from the Download page. Registration costs just $49.0
Released: 2008-04-14
License: $49.00
Publisher: Ziggyred Software
Language: English
Platform: Vista, Windows
Requirements: Windows or Vista with 1024x768 resolution
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SHORTCUTS Are there keyboard shortcuts to be able to find customers quicker and such. Also... is their a way to indicate outgoing calls between incoming calls?
| Jitbit HelpDesk 3.1.0 |
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Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration.
Released: 2008-06-24
License: $299.00
Publisher: JitBit Software
Language: English
Platform: Vista, Windows
Requirements: ASP.NET 2.0, MS SQL-server 7/2000/2005 (or MSDE), IIS Server
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| Adventnet ManageEngine ServiceDesk Plus 7.0 |
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ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
Released: 2007-11-01
License: Freeware
Publisher: AdventNet Inc
Language: English, Chinese, ChineseSimplified, ChineseTraditional, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Serbian, Spanish, Swedish, Vietnamese
Platform: Windows, Linux
Requirements: P III 1Ghz and above, 256 MB RAM
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Good but Request ID issue. I think the product is good and provides a very communicative system between a client and support desk. I have a few issues with the Request ID (I...
Manageservice engine plus Is good to trial and helpful for me that working as purchasing so I am more consistent with my work
| HelpDesk CentreDesk Repair 4.004 |
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CentreDesk Repair is a multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
Released: 2007-08-23
License: $99.00
Publisher: Merging Technologies
Language: English
Platform: Vista, Windows
Requirements: Microsoft Office 2000 or 2003 Professional
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| Help Desk-99 4.0.165 |
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Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
Released: 2007-01-10
License: $180.00
Publisher: Leigh Business Enterprises Ltd.
Language: English
Platform: Windows
Requirements: 25 MB Hard disk space, Javascript enabled browser
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| ieSupportManager Helpdesk 1.63 |
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ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.
Released: 2007-03-27
License: $630.00
Publisher: ieComputerSystems Ltd
Language: English, German, Spanish
Platform: Windows
Requirements: IBM compatible PC, 128MB Ram, 32MB Hard Disk space
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